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Mediation Evaluation

 

Post-Mediation Evaluation

Thank you for choosing 91福利 Mediation. We are constantly striving to improve our service and welcome any comments that you might have about your experience.


 

Initial contact 


On making initial contact, I was dealt with swiftly
The mediators met my needs with respect to scheduling.

Communication


I received clear information about the process of mediation
I was given sufficient opportunity to ask questions about the process
Communication with 91福利 Mediation was very good

Your experience of mediation


Did the mediation help you to reach any agreements?
I was given the opportunity to put across my perspective
The mediator(s) helped me to understand the perspective of the other party.

Your Mediator/s


I was satisfied with the organisation and approach of the mediators
My mediators were supportive and respectful during the session
My mediators understood the issues of the case
My mediators respected confidentiality during the session

Overall 


I am satisfied with the outcome of the mediation.
Please rate the overall service provided by 91福利 Mediation.
Would you recommend 91福利 Mediation?
 

Thank you for taking the time to give us this valuable feedback.


 
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