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Wellbeing and Student Support

Wellbeing and Student Support will be open from 8:30am to 5pm on Tuesday 23 December 2025, with brief consultation sessions being offered up to 3pm via the You are also able to call Wellbeing and Student Support on 024 7657 5570.

Wellbeing and Student Support will be closed during the Christmas period and will reopen on Friday 2 January 2026 at 8:30am, with brief consultations available from 10am.     

Please be reassured that support is still available for you during this time. Do reach out to the services below if you need to talk to someone, or are struggling and need more urgent support - Emergency Contacts.

For out of hours support at any time of the day or night, please visit

If you are on-campus, you can also call Community Safety 24 hours a day, 365 days a year on 024 7652 2222 for emergency help and first aid.

The staff Employee Assistance Programme is available 24/7, 365 days a year.

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Student Information Centre

Wednesday 24 December 2025: Open 10am - 6pm

Thursday 25 and Friday 26 December 2025: Closed

Saturday 27 – Wednesday 31 December 2025: Open 10am - 6pm

Thursday 1 January 2026: Closed

Friday 2 January 2026: Open 8am to 8pm

3 January - 4 January 2026: Open 10am - 6pm

From 5 January, normal hours will resume. (Mon- Fri: 8am-8pm) (Weekends and Bank Holidays: 10am–6pm).

Any changes to these hours will be updated on the Student Information Centre opening hours page, so make sure to check this first before visiting the centre.

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Student visa advice (Student Immigration Services)

We are closed from Wednesday 24 December 2025 to Thursday 1 January 2026, and our normal hours will resume on Thursday 2 January 2026.

For more information and to see our normal opening hours, please visit our website.

Out of hours support: if you need urgent immigration advice when we are closed.

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Library

Main Library

• Wednesday 24 December 2025: Closed from 4pm
• Thursday 25 December 2025: Closed
• Friday 26 December 2025 – Thursday 1 January 2026: Open from 10am – 4pm

Learning Grid at Rootes

• Wednesday 24 December 2025 – Thursday 1 January 2026: Closed

Learning Grid at University House

• Closed from 19 December for essential maintenance in University House.

BioMed Grid at Gibbet Hill Campus

• Wednesday 24 December 2025 – Thursday 1 January 2026: Closed
• Friday 2 January 2026: Returns to 8am – midnight

View the Library's webpagesLink opens in a new window for more, including the Postgraduate Hub.

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The Nook

The NookLink opens in a new window is open Monday – Friday, 9.30am – 5pm, except on the following dates:

• Wednesday 17 December: Closed
• Monday 22 December – Friday 2 January: Closed

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Volunteering

Find out about volunteering opportunities in the 91¸£Àû and Coventry area. 

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Students' Union

• Welcome Hub:
  • w/c 15 December 2025 - Open from 9am - 2pm. Closed from Friday 19 December 2025 and re-opening on Monday 5 January 2026 from 9am - 2pm.
  • w/c 12 January 2026 - Resumes to normal hours.
• SU Advice Centre:
  • Closed from Friday 19 December 2025. Re-opening on Monday 5 January 2026 and resume normal hours from 9am - 3:30pm.
• Food Station:
  • Closed from Friday 12 December 2025 and will re-open on Monday 12 January 2026.
• Terrace Bar:
  • Closed from Friday 12 December 2025 and will re-open on Saturday 10 January 2026.
• Curiositea:
  • Closed from Friday 12 December 2025 and will re-open on Saturday 10 January 2026.
• The Dirty Duck:
  • Closed from Friday 12 December 2025 and will re-open on Saturday 10 January 2026.
• The Green Room:
  • Closed from Friday 19 December 2025 and will re-open on Monday 5 January 2026.

View the for more.

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IT Support

IDG has a range of support options available during the winter break:

IDG operate a 24/7, 365-day telephone Service Desk on 024 765 73737. Calls on standard and common issues - including password resets, account lockouts or access to resources can usually be resolved.

You can access the anytime to submit an issue or request. Using the online portal instead of email enables us to resolve technical issues more quickly.

The in-person Library Service Desk will be open for drop-in enquiries and support between 10:30 and 15:30 throughout the holidays, except on weekends and bank holidays (as usual).

Self-service information is available from our , where you can find lots of useful information, instructions, and solutions, immediately available on most standard IT functions.

You can find out more information on the IDG webpage.

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Chaplaincy

A warm welcome is extended to students on campus during the University’s Christmas vacation as The Chaplaincy will be open to students every day from 7:30am to 10:30pm from Wednesday 17 December 2025 until Sunday 11 January 2026. There will be a lounge area with a sofa, mock fireplace, Christmas tree and board games. In addition to the usual coffee and tea, there will be toast and toppings available in the Chaplaincy kitchen during the University's close-down.

Visit the Chaplaincy's webpages for details of Christian services and the Islamic Prayer Hall over the vacation.

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Esports Centre

The Esports Centre will be closed from Sunday 14 December 2025 to Sunday 4 January 2026. From Monday 5 January 2026 until Saturday 10 January 2026, it will be open from 3pm - 6pm. In Term 2, the opening hours will be 4pm - 11pm Monday - Saturday. See the Esports webpages for more.

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Unitemps

The Unitemps SU office will be open until 5pm on Friday 19 December 2025. The team will still be working up until Tuesday 23 December 2025 (normal working hours) but from home as the SU will be closed. Unitemps will return to work on Friday 2 January 2026 but again working from home (normal working hours). The SU office will be open as normal from Monday 5 January 2026.